*Clients are given a window (usually 24 to 72 hours) to cancel sessions without charge.
*Cancellations made within this window are rescheduled with no penalty.
*Cancellations made without 24 hours’ notice but prior to the start of the session incur a late-cancellation fee (fee could be 50-100% depending on how many hours or minutes you cancel appt).
*No-shows or cancellations made after the start of the session incur the full fee.
* Late arrivals may not receive the full session time allotted for the treatment service booked and will be required to pay full price for the original time booked.